Very friendly and easy to communicate with! Nikki was the lady that I communicated with and she answered all questions and responded to all emails in a timely manner. They we the extra mile for me to take care of my custom needs. Great people to work with! This was my second vehicle that they have worked on for me.
Burls did an awesome job on getting my Tesla back to brand new! After being in an accident they repaired and went above and beyond to make it beautiful again!. They communicated the entire time the car was there and it was ready to go in no time! So quick with great service!Thank you BURLS! Y'all truly were awesome!
The service I received from start to finish was awesome. They were prompt at getting an estimate to me, parts in, vehicle in and restored, and car ready to drive again. The communication from Burl’s during each phase was great too. And of course, the finished product looks amazing, and I have total confidence that the things I cannot see were restored to like new too. Bottom line, Burl’s does things “the right way!”
Oh, just super nice folks. We accidentally wandered into the Big Truck Yard first and met the friendliest couple who pointed us up the hill to the auto shop. We need warranty work done. The front desk lady was really nice, she got us the paperwork to fill out and then set us up with our inspector who looked over the damage and carefully inspected the car. Within about 15 minutes we had our estimate in hand and we were on our way. Our repairs were approved the very next day and we are waiting for our appointment. Thanks! Looking forward to getting it fixed.
Chris was incredible to work with! Burl’s is a little known Tesla certified body shop and what a gem it is! They got me taken care of and back on the road faster then any other shop in the area could have. The work is top notch! And they made sure I was charged up all the way so I could be on my way. Just an awesome business. Can’t recommend these guys enough!
We were referred to Burl's Collision Center when we were having issues with our insurance company and our claim being handled the right way. Fortunately, we were able to have our vehicle transferred from another bodyshop so that Kevin, with his expertise, could coordinate with the insurance company. As soon as he was involved our insurance company took note and had a change of heart. Clearly, his knowledge and reputation allowed for us to have the claim result we had hoped for. We are so grateful for Kevin and his help through this process.
My car looks better than it did when I bought it. People keep asking if it's brand new. The staff is friendly & stayed in contact with me about where they were in the repair process. I got the car back on the date promised which was before the 30 day rental car coverage ran out. I would never take my vehicle anywhere else. Great job Burl's!!
Our car was involved in a collision so we took it to Burl’s. Everything about our experience was top-notch. The staff are friendly, helpful, and knowledgeable. The craftsmanship of the repair work was the best I’ve seen so far. Did I mention that I live nearly 2 hours away? We made the drive on a recommendation and will never do business with anyone else when it comes to collision repair. Two massive thumbs-up for a great company.
This is our 4th car that Burl's has repaired and their work is impeccable. If you want the repair done right Burl's is the best. This repair was more involved and they texted me throughout the process with updates. I'm always excited to go pick up the car because it's like getting a new one again! Highly recommend!