I was very impressed with the gentleman and lady that helped see that my car was taken care of promptly. They handled the insurance communications and kept in touch with me to keep me updated on the progress of my car. Plus my car was repaired in a very short amount of time.
I was able to schedule my appointment and discuss claim via email. Communication was helpful and prompt. When I arrived at scheduled time the shop was ready, had my windshield as ordered and I was in and out within an hour of arrival just as estimated previously. Windshield looks good. The staff was nice as well. Would use this collision center again and recommend to others.
Burl is one of the most knowledgeable individuals in the entire body shop industry. His expert team provides one of the most customer friendly experiences across not only the collision industry, but any industry I have ever done business with. Thank you Burl's collision center!
Wow! Can't begin to express my gratitude for Burl's! After my f150 took a second beating from a hail storm, I decided to make the 1+ hour trip to Henderson. The first time we took it to someone closer, but not half as good. The difference between the two body shops was night and day! The people at Burl's were not only friendly, but also very knowledgeable. They restored the aluminum body to factory condition (which says a lot when replacing a roof!) Even better, they finished the work in 1/3 of the time it took the previous shop. Burl even agreed to repair an item that "the other guys" failed to see. Attention to detail is a must when repairing vehicles, and they've got what it takes. I won't use another body shop! Only Burl's for me and my family!